TERMS & CONDITIONS

Shipping & Delivery

  • All products on this website are for sale in the Cayman Islands only. We can ship our locally roasted Paradise Coffee products overseas, please contact us directly for details.
  • Paradise Coffee offers a free delivery service based on minimum orders of $50.00. Any orders placed that are less than $50.00 would need to be picked up from the warehouse.
  • Our delivery days are Monday – Friday between 8.30am and 5.00pm
    We are open on Saturdays for commercial deliveries only from 8.30am to 1.00pm however residential orders can be picked up from the warehouse.
  • Although we strive to get orders out on the same day, please have your order placed by 5.00pm for the next day delivery.
  • Our delivery area covers from West Bay to Countryside Shopping Village. We offer a bi-weekly Friday delivery service to East End and Rum Point. Please contact us for delivery dates.

Payment

  • Paradise Coffee currently accepts Visa, Mastercard, American Express and local debit cards.
  • COD orders can be paid with an advanced online payment, approved cheque or cash
    (please have exact amount as the drivers do not carry change)
  • Business accounts with pre-approved charging facilities may sign for their order upon delivery.

Returns & Replacements

Order Cancellation and Return Policy

Limited 30 Day Return Policy

  • Absolutely no returns accepted after 30 Days from the invoice date.
  • All discounted or sale items are final and cannot be returned for credit or exchange.
  • Any returned items must be unopened and in original packaging otherwise the return cannot be accepted.
  • Any electrical equipment that is purchased with a warranty and returned must be checked by our technician first before issuing a replacement.
  • Warranty is only valid with a copy of the receipt.

Electical Equipment

  • Any brewers or accessory equipment designated for ‘home’ use cannot be warrantied if used in a commercial environment. This includes offices regardless of size or number of persons. It is the purchaser’s responsibility to check on the suitability of a product prior to purchase.

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Paradise Coffee. The collective work includes works that are licensed to Paradise Coffee. Copyright 2013, Driven Coffee ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Paradise Coffee or purchasing Paradise Coffee products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Paradise Coffee or to purchase Paradise Coffee products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Paradise Coffee. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Paradise Coffee used in the site are trademarks or registered trademarks of Paradise Coffee

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Paradise Coffee disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Paradise Coffee does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Paradise Coffee does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Paradise Coffee shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Paradise Coffee has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Paradise Coffee product is mistakenly listed at an incorrect price, Paradise Coffee reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Paradise Coffee reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Paradise Coffee shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Paradise Coffee without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Paradise Coffee may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Paradise Coffee.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Paradise Coffee or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Paradise Coffee does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Paradise Coffee is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Paradise Coffee reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Paradise Coffee in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Paradise Coffee, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.